Technology Executive · Kuala Lumpur · Singapore
Irfan
Suleman
AI-native products, platforms and operating models, twenty years of building technology that pays its way.
View my LinkedInAI-native products, platforms and operating models, twenty years of building technology that pays its way.
View my LinkedIn
Technology run as a business.
Lean teams, AI in the delivery loop, results the P&L can see. At Mindvalley, a global learning platform that peaked at USD 150M in revenue with millions of learners, I rebuilt how engineering ships around AI agents.
Before that I led a 60+ person digital experience practice at Zühlke, serving financial services and healthcare clients. Earlier I grew DKSH's B2B e-commerce revenue 5x to USD 100M, built the global web operating model behind Standard Chartered's retail digital banking in 31 markets, and was CTO at mums.sg (acquired by JD.ID) and at iPayMy, which still runs today. I write about what AI changes in how teams build, and what it doesn't.
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Software factories were tried in 1980s Japan and again across US Defense. Both fell short in the same way. The agentic version in 2026 is different in one specific respect, and it is not the agents.
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I asked an AI to summarize a book about how people learn. It took me a second to notice what I had just done, and longer to work out why it bothered me.
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Most engineering orgs added AI but kept the rituals built for a slower era. Here are eleven things to retire this quarter, and what to replace them with.
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